havebike

Idea

Introduction

Every cyclist dreads their bike suffering a mechanical problem. This is when the realities of bicycle maintenance and the inconvenience of finding a repair shop hit home.

Moments like this are exactly why havebike was created. As the UK’s leading bicycle repair business, we take the inconvenience and uncertainty out of bicycle maintenance.

By collecting and returning your bike, we relieve the hassle of taking it to the bike shop. Just book it in and we’ll do the rest - fix it, maintain it and clean it - before returning it to your door. Getting you back on the road before you notice it’s gone.

Since our launch in 2010, we have been responsible for servicing the bikes of London's finest, trusted with approximately 2,500 specially designed bikes of London’s Police and Ambulance Services.

We are an authorised service agent for leading bicycle brands including, Brompton, Canyon and Ribble. We also hold Shimano Service Centre accreditation.

Monetisation strategy

Collect & Return Bicycle Service & Repair

Our fastest-growing product, mainly thanks to the ease of use provided by our booking platform. Customers book slots online and choose from four different levels of service; from a basic £29.99 Bicycle Roadworthiness Check, to our £199.99 Super Deluxe Service. Additional labour and parts generate further revenue.

Fleet Bicycle Supply and Maintenance

The well-established corporate side of business-to-business (B2B) customers continues to flourish, with contracts for fleet bicycle supply and maintenance.

We are a market leader for the supply and maintenance of specialist bicycle fleets. Contracts with public sector organisations, such as the police and ambulance service, see us supply customised bicycles together with associated maintenance contracts for these assets over one to-three year periods.

Bicycle Brand Support

We have contracts with leading bicycle brands that see us deliver after-sales and warranty support, again generating revenue.