Quote from the Daily Mail * “Women don’t like shopping for clothes. In fact up to 44 per cent absolutely dread the thought of having to rifle through the racks, a survey has found.”
For many women shopping is a pain. Why? Too much choice, uncertainty, lack of time.
Tessbot. - is a personal styling assistant for women. The customer type in the chat what garment she is looking for and Tessbot suggests her the most appropriate items from the online stores. It's crucial that Tess is searching the items according to the style preferences and the size of the customer - to get this information Tess asks some short questions in the beginning of conversation.
Like Google we index retailer websites and analyse each item; the brand, sizes, fabrics and its textual characteristics. By understanding style preferences, sizes, feedback from previous customer requests, recommender system shows to the customer the most appropriate and suitable items.
You can try out MyTess for yourself here: