We Build Bots
Note: Whilst the campaign is labelled as EIS eligible the Company has £150,000 remaining of its SEIS limit. We will, therefore, be looking to seek SEIS relief on the first £150,000 invested into the campaign and EIS relief on the balance. Any tax relief is dependent on personal circumstances and may be subject to change in the future. Development Bank of Wales will not be claiming tax relief on their investment.
We built IntelAgent to fix customer services! It's an AI platform that can save hours of frustrating phone calls through automation, chatbots and voice assistants.
By analysing and applying AI to the conversations that pass through customer contact channels (email, social, chatbot, etc) our aim is to help businesses save time, make money and delight customers.
-Reduce calls to costly agents
-Reduce call abandonment rates
-Increase 1st contact resolution
-Reduce call length
-Provide 24:7:365 coverage
-Streamline call routing
-Provide chat synopsis
-Provide ‘next best action’ recommendations
-Identify propensity to purchase
-Profile, segment and group customers
-Integrate with CRMs and internal systems
-Use machine learning to train IntelAgent
Gartner predict that 85% of customer interactions with organisations will be automated by 2020, and Juniper research says companies will save $8bn annually by 2022 through chatbot and AI adoption. We say welcome to IntelAgent.