Marketing the Private & Public Phase

After your pre-registration phase, your campaign will go privately live so that only the people that pre-registered can access. It’s so important to capitalise on this phase to gain the most traction possible, so that when you go publicly live on the platform you have a strong campaign to showcase.

What’s in this toolkit:
1. Building your campaign
2. Converting pre-registrations
3. Maintaining momentum

Creating a Powerful Campaign Page

The campaign page is a place to tell the story of your business, your achievements to date and present a clear understanding of how your business will grow. It should give investors a sense of who you are, where your passion lies, why you started the business and why you think it will succeed.

All of the public campaigns we’re currently running can be found in the ‘Invest’ section on our Seedrs site.

Our top tips for your campaign page

Set the scene

The most important aspect to writing your pitch on Seedrs is to create a compelling story that draws people in and educates them as to why you believe your company is going to be the next big thing.

When setting the scene and creating your story think about the following elements:

  • Who your target audience is and the tone in which you’ll speak to them
  • The most compelling aspects of your business
  • The reason you set out to create your business
  • The main use cases of your product

Business highlights

Once you have set the scene, the aim is to make the investor’s decision to invest in your business as quick and simple as possible by providing an overwhelming amount of evidence that it is on a successful trajectory.

The key things to include, if possible, are:

  • Financial success (e.g. revenue). This is a key validation for an investor, it shows you have a product or service that meets the needs of your market, who are prepared to pay for it.
  • Total number of users, and growth rate of user-base. This validates the traction that you have in your market and how much that is increasing. Coupled with the first point you can build a powerful story.
  • Key clients or partnerships. If you are working closely with a well established brand, this validates that they see a value to your product, which helps build the picture for the investor of the total value of the business.
  • Press inclusions and awards. This is a great way to include third party sources of validation for your business.

Illustrate your potential

The final element that needs careful consideration is what you are going to do next. Where are you going to get to with the funds that you raise, and when are you going to get there.

It’s really important to be realistic and to keep it fairly specific. It’s incredibly likely that you’ll be raising follow-on rounds in the future, whether through Seedrs or other means, therefore it’s vitally important to have a body of happy shareholders you can call upon to help.

By setting the expectations here and then meeting them (or hopefully exceeding), you’ll keep them on your side and they’ll be more than willing to help you achieve your goals.

You’ll want to consider:

  • When will you need to raise again. For example, “we’re aiming to achieve the following things in 9/12/18 months”.
  • What will the business look like at that time, and how is that different to now? (i.e. how many users/how much revenue/other key metrics have increased in the time frame you set?)
  • Explain about the bigger picture. Once you achieve the above things in the time frame you set, what next?

 

When you’re talking to shareholders following your campaign, you can refer back to these goals in your communications to them. How close are you to achieving them? If they are not relevant anymore, why not? This lays the foundation for a great relationship with your shareholders, and that will allow you to get far more from them than just funding.

Campaign Page Examples

Campaign banner image

      • Image specification: Size – 2880px x 640px
      • Mobile safe zone – 1600px x 485px (template)
      • Accepted format – jpg, jpeg or png
      • Max size – 8mb

 

The campaign banner image must be similar to the pre-registration banner and the banner must be 2880px x 640px.

Please take into consideration that there are areas that won’t show on mobile and desktop views. This can be seen in the image.

Campaign card

      • Size – 740px x 416px
      • Accepted format – jpg, jpeg or png
      • Max size – 8mb

 

Please be aware that if you’re raising again, there will be a ‘Follow-on’ banner in the top right-hand side, so keep this in mind when designing your assets to ensure nothing is blocked.

Converting your pre-registrations

Now is the time to start converting all that excitement into action. Only people with the URL to your campaign will have access at this stage, so it will not be public to a wider audience. This is your opportunity to convert your warmest leads into investors, and gain as much traction as possible before launching publicly.

Private Campaign Channels

Remember: you can only contact people who have pre-registered to invest at this stage. The channels you can use to convert your pre-registrations include:

Email

Use a mix of personal and marketing emails to remind your pre-registrations to invest in your campaign.

Here are some examples from previous campaigns:

Campaign Updates

The campaign updates section is an extremely useful tool to leverage throughout the campaign. Each update sends an email notification to anyone following the campaign, including pre-registered users.

Here are some previous campaigns that have used Campaign Updates well (you’ll need to be logged into Seedrs to see these!)

Document Requestors

Check regularly for anyone who has requested further documents on your campaign (e.g. your Pitch Deck) so that you can send them over promptly.

Discussion Forum

Check regularly for anyone who has asked a question about your campaign. Entrepreneurs who engage with discussions in a positive and informative way are highly favoured by investors.

Segmenting your pre-registrations

Divide your leads into different categories, depending on their pledged amount and experience with Seedrs. The below categories can be used as a broad starting point.

High Ticket Pledges

For anyone that has pledged a significant amount (e.g. £5k+), make sure that you reach out to them personally with the key information about your business, and invite them to a one-on-one call to discuss the investment opportunity further.

High Ticket Outreach email template

Seedrs Community

Your pre-registrations from Seedrs are likely familiar with startup investing already. Direct them to your campaign page on Seedrs and notify them that the campaign is now open for investment, encouraging them to invest before the pitch opens publicly on Seedrs.

Private Launch email template

Your Brand’s Communtity

Your followers, and the people who have signed up because they know and like your brand, may need the most guidance to convert to investor. Illustrate the benefits and risks of startup investing, and why they should take this next step in their relationship with your company.

Investor Education email template

Pledged Investor email template 

Publicly Launching

Once you have gained enough momentum in the Private phase, it’s time to go public! This means that your campaign will go live on the Seedrs website, and you can begin to reach out to your audience beyond your pre-registrations.

Recap: How to Use your Channels

We recommend a mixture of channels aimed at driving awareness, consideration, and conversion to maximize performance.

Email Marketing

Email marketing is one of the best ways to leverage your community. Your subscribers have already chosen to hear updates from your brand – via email, you can direct them straight to your campaign page to consider the investment opportunity.

Consider the other emails you send too – could you add a campaign banner to Order Confirmation emails? Do you have partners who could promote your campaign in their newsletters?

Get creative and leverage email marketing to attract as many campaign views as possible!

Email templates (with risk warnings)

EU Email templates (with risk warnings)

Social Media

Your social media activity can be divided by:

  • ‘organic’ – when you post on your social channels without putting any budget behind it – and
  • ‘paid’ – when you pay to boost a post or pay for social media advertising to promote beyond your follower community.

Both can help you leverage your community for your fundraising campaign!

Organic social should be used to create awareness and buzz around your campaign. Posts across your accounts like Instagram, Facebook, twitter, LinkedIn and TikTok will reach your already engaged followers, who are likely to be interested in the investment opportunity.

Paid social should be used to extend your reach on social media, targeting your key audience with factors like audience interests, demographic, location and previous website visitors to leverage a community that, whilst they may not already know about your brand, would certainly be interested in what you’re trying to achieve.

Website Content

Your online hub is the perfect place to tell visitors about your crowdfunding campaign.

Think about the user journey for finding out more, and how you want to track that user journey all the way through to your campaign page on Seedrs.

Via your campaign dashboard, you can download the code for the widget that will promote your Seedrs campaign seamlessly on your website homepage.

Read more on using your Website Content

Events

Use webinars or live events to invite the core members of your community to hear about your campaign live. There are different types of events to consider:

  • Online webinar: a chance to present your pitch and include a Q&A
  • In-person event: if your community is mainly local or in one area, it could be a good idea to present your campaign in person!

Think about why your fans would want to come to this event – is it a chance to meet you, to meet each other or to learn about more about the campaign?

Campaign Updates

Every time you post a campaign update, your campaign followers, investors and leads get an email notification, so it’s a great way to maintain momentum during your campaign.

Investors love seeing your positive news and are more likely to invest if they can see your company is performing well.

Best practices:

  • Funding milestones (75%, 90%, 100%+).
  • Positive media coverage throughout your campaign.
  • Any big customer wins (that you can talk about). Important deals or partnerships (that you can talk about).
  • Highlight investment from notable investors.
  • Events you or your team will be attending where investors may want to come and meet you.
  • Timing milestones informing investors of when you’ll be closing your campaign.
  • Positive business developments (for example, if you’ve announced profit or made a key hire during your raise).

Discussion Forum

Every Seedrs investor that views your campaign can ask you questions in the Discussion Forum. Potential investors can ask questions by creating new topics, or request further information, such as business plans or financial information, that is not available in the campaign by using the Documents tab.

You will be notified of each new topic, comment or document request by email. It’s crucial you answer investor questions politely, promptly and extensively to ensure you not only make a good impression, but so that investors can see that you’re open and honest. Building trust is crucial as it’s a big request to ask people to believe in you enough to put their money on the table.

When you are viewing the Discussion Forum on the platform the questions will be split into different topics, and each topic will be ordered by most recent activity. The topics with the most recent activity will appear at the top of the page. To post a reply to a question, click on the “Add Comment” button and type your response in the text box. You are also able to supplement your answers with .pdf, .jpg, .png or .gif files if necessary. Please be aware that any additional information you provide will not be reviewed or approved by Seedrs.

Once posted, you are unable to edit your answers, so be sure to review and double check any posts.

Best practice for answering investor questions:

  • Be timely with your responses. Check in at least three times per day to catch up on messages.
  • Don’t give away your secrets. Offer to meet investors offline or speak to them on the phone if you don’t want to disclose information publicly.
  • Ask for their email address so you can follow up directly.

Educate your Investors

Your audience is likely to be made up of a very varied level of experience with investing. They might be new to startup investing completely, or just new to the Seedrs platform.

Part of your marketing strategy should be educating your community, so that you can convert your fans to investors.

Joining the Seedrs Platform

Some of your community may be new to Seedrs, and need a bit more support through the onboarding process.

Include these relevant links in your marketing content to help guide them through:

How to create your investor account

How to start investing on Seedrs

Understanding the different types of investor

You can always point your community towards [email protected] for any issues they are having!

Discussion Forum

Some of your community may be first time investors, whether on Seedrs or not. It’s important to make sure they understand what to expect from startup investing.

This will help to manage their expectations about your own campaign, and keep them as satisfied investors, who may potentially go on to re-invest in the future!

What is startup investing?

What are the risks of investing in startups?

What to expect as a startup investor

For more information on beginning to invest in startups, you can point your community towards our Investor Resource Hub